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FAQs – Frequently asked questions

... for installers

The system can be equipped with a maximum of 64 LUXORliving devices, which includes system devices, sensors and actuators.

Conventional buttons are used for operation. They are integrated into the system via button interfaces/binary input. Buttons are always used to control the system. Only for the “switch” function can you choose between “button” and “motion detector” (switch).

Communication is via a 2-wire bus, to which each device has to be connected. KNX S mode is used as a protocol.
The bus connection can be executed as a line, star or tree topology.
The following cable lengths must be observed:

  • Power supply – participant: max. 350 m
  • Participant – participant: max. 700 m
  • Total cable length: max. 1000 m

For the bus connection, a KNX-certified bus line (J-Y(St)Y 2 x 2 x 0.8 mm) has to be used.

The free LUXORplug software is used for configuration. For project planning, the system that has already been installed and the connected components can be loaded. Alternatively, you plan the project completely manually. A connection to the system control centre is not necessary for project planning.

You are free to choose any type of switches and buttons. Any floating switches and buttons can be integrated into the LUXORliving system via the LUXORliving T2, T4 and T8 button interfaces. This also applies to other consumers with floating contact, such as smoke detectors.
Non-floating contacts, of motion detectors for example, can also be integrated into LUXORliving via the LUXORliving B6 binary input module.

The LUXORliving D2 and D4 dimming actuators are designed for incandescent and halogen lamps, as well as dimmable LED lamps.
Special attention was given to dimming LED lamps; these can be dimmed in a flicker-free and stepless manner in the LUXORliving system.

In short, the LUXORliving D2 dimming actuator can dim 400 W per channel and the LUXORliving D4 200 W per channel (in RC mode, this also applies to LED load). Generally, these output limits are sufficient.
If the load still needs to be increased, the LUXORliving D2 can be extended with the DMB 1 T dimming booster (max. 2 x DMB 1 T per channel).

The LUXORliving S4, S8 and S16 switch actuators are optimised for capacitive switching loads and are equipped with corresponding relay contacts – inrush currents of up to 800 A / 200 µs are no problem.

The room temperature is detected and set via the LUXORliving R718 room sensor. The current room temperature is also displayed in the LUXORplay app, where the setpoint can always be defined.

Alternatively, the room temperature can also be measured via a LUXORliving T4 or T8 button interface. In this case, a temperature sensor (9070459 or 9070321) is connected to the button interface. In this case, the setpoint is only set in the LUXORplay app.

32 individual scenes can be saved and retrieved.

A maximum of 5 users can access the system simultaneously.
Please note that the loading times will be longer if several users are connected at the same time.

Yes, the computer can also connect directly to the system control centre using LUXORplug. All you need is a LAN connection between PC and system control centre.
However, an Internet router is absolutely necessary for subsequent operation with the LUXORplay app.

Thanks to decentralised intelligence inside the LUXORliving system, all basic functions will be preserved via the operating controls on-site. However, additional functions, such as time and scene controls, as well as the operation via LUXORplay app, depend on the system control centre.

Yes. Thanks to the simple, standardised system design, you can expand the system at any time with additional KNX components. The existing LUXORliving components are then programmed using ETS. However, this will mean that you can no longer use LUXORplay app.

Absolutely not. The visualisation is generated automatically when you use LUXORplug for project planning. After programming, all you need to do is connect to the system control centre using the LUXORplay app, then you will be apply to view and operate all functions immediately.

When you measure the temperature via a LUXORliving T4 or T8 button interface, you can only set the required set temperature via LUXORplay app.
The following temperature sensors can be connected to inputs C3 and C4: floor sensor (9070321), temperature sensor IP 65 (9070459).

No. If a device has a defect, you only need to replace that device with one of the same type. In the LUXORplug software, open the System menu and search for the new device by activating the Load system menu.
This can take 1–2 minutes. The newly detected device will then be displayed in green on the right of the list. The device that has been replaced and is no longer detected will be displayed in the list in red. Now all you need to do is drag the green device symbol onto the red one.
Then reprogram the system and consider that you also need to restart the Prepare LUXORplay menu.

Master RESET IP1:
Attention – the password is reset to the admin setting. All saved data/projects will then be deleted.
Using the arrow button, select the RESET menu option, then confirm with the Return button.
Then select the MASTER RESET function in the selection menu and press the Return button for approx. 10 seconds.

Restart IP1:
If you select the RESTART DEVICE function, only LUXORliving IP1 will be restarted. No data will be lost, but all active connections to the system will be interrupted briefly.

Device RESET (for all LUXORliving devices):
Attention – the device must then be reloaded and completely reassigned and programmed.
To start with, press the left button of the P640 power supply briefly – the red LED for the will light up for 20 seconds.
Now press the Prog button for the LUXORliving device that is to be reset until the red LED on the power supply has gone out. Then release the Prog button.

In general, 2 actuators (24 V AC) can be connected to each heating actuator in the LUXORliving series.
However, if you need more in large rooms, you will need to group channels for this.

Procedure:

  • Creating a heating function in the room structure
  • Connect an actuator channel (right list) to the heat function.
  • Opening the group function
  • Create a new heating group, e.g. living room group.
  • Now connect the required room temperature controller for the group to the newly created “living room group” (not as usual with regard to trigger).
  • Creating one/several more heating channels
  • Now open the group window and activate the channel for participating in the “living room group”.

If, for example, the light and a fan in a toilet need to be controlled in parallel with just one button, then you can use this function.

  • Creating a switch function in the room structure
  • Connect a switching channel to the function.
  • Create a new switching group, e.g. “toilet group”.
  • Now assign the button in the toilet to the “toilet group”.
  • Creating a second switch function, e.g. fan (setting the switch-off delay)
  • Now open the group window and activate the channel for participating in the “toilet group”.

Up to 64 wireless devices can be connected to a Theben media coupler.

From the media coupler, which is connected to the system via the bus cable and is supplied with voltage, the downstream transmission path is encrypted and can therefore not be tampered with or read.

A QR code is required to configure each wireless Secure device; this distinguishes the individual wireless devices from one another.

You may use a maximum of 15 media couplers.

In terms of the power supply, each media coupler runs via the bus voltage and is classified as 1 device.

It always depends of where the coupler is installed in the building, but the radius is up to 30 m depending on the direction – diagonally through the wall or just the wall thickness, i.e. less than 90° penetration.

Yes, each media coupler can be a signal amplifier/repeater.

... for property developers

LUXORplug and LUXORplay are compatible with Microsoft Windows 7 to Windows 10, 32 bit and 64 bit.
The LUXORplay app is also available for Android systems (from version 4.4) and iOS systems (from version 9.x).

You need a LAN connection between your WiFi router and the IP1 – plus LUXORplay on your mobile device or Windows PC, of course.

No, in principle. The system is connected and controlled via the local network so these processes do not rely on an internet connection.

Yes, if you have established a VPN connection in your router, you can also control all LUXORliving functions remotely via this connection.

Thanks to decentralised intelligence inside the LUXORliving system, all basic functions will be preserved via the operating controls on-site. However, additional functions, such as time and scene controls, as well as the operation via LUXORplay app, depend on the system control centre.

With the app link function in the LUXORplay app, you can integrate IP cameras. Either link the product-specific app to your IP camera*) or display the camera image directly in your browser.
*) For Android systems only

No, the LUXORplug and LUXORplay apps for LUXORliving are free.

Yes. The open standard KNX is used within the system. This has established its position in the building automation sector for decades. What’s more, communication with the apps is secure and the VDE certification is proof of this.

Yes. The user logged on as the administrator can create additional users in the LUXORplay app. These users get individual log-in details and user-specific rights. If, for example, you don’t want your child to be able to use the “Control centre OFF” function, then you can simply define this under user administration.

Of course. You can make lots of settings directly in the LUXORplay app, such as creating time programs or individual scenes, activating/deactivating the sun shade function and much more.

A maximum of 5 users can access the system simultaneously.
Please note that the loading times will be longer if several users are connected at the same time.

Conventional buttons are used for operation. They are integrated into the system via button interfaces/binary input. Buttons are always used to control the system. Only for the “switch” function can you choose between “button” and “motion detector” (switch).

32 individual scenes can be saved and retrieved.

Scenes are generally set individually in the LUXORplay app. You can retrieve the scene either from the LUXORplay app or via a button. For this, the button must be provided as a “scene trigger” in LUXOR and can be assigned to any scene in LUXORplay.

Yes. With the scenes function, you can move any number of blinds into a predefined position at the touch of a button.

The room temperature is detected and set via the LUXORliving R718 room sensor. The current room temperature is also displayed in the LUXORplay app, where the setpoint can always be defined.

Alternatively, the room temperature can also be measured via a LUXORliving T4 or T8 button interface. In this case, a temperature sensor (9070459 or 9070321) is connected to the button interface. In this case, the setpoint is only set in the LUXORplay app.

The LUXORliving D2 and D4 dimming actuators are designed for incandescent and halogen lamps, as well as dimmable LED lamps.
Special attention was given to dimming LED lamps; these can be dimmed in a flicker-free and stepless manner in the LUXORliving system.

The LUXORplay and LUXORplug applications are constantly being developed further and supplemented. The LUXORplay app will update automatically from the relevant store (App Store/Play Store) or you will get a notification accordingly.

LUXORplug checks whether a newer version is available each day when you start the program. You can then decide for yourself whether you want to update the application.

You can check for and retrieve updates for the LUXORliving IP1 system control centre in the LUXORplay app. Alternatively, an available update is published with the latest version of LUXORplug. The first time the system is programmed, the IP1 version is checked and, if necessary, updated to start with.

Ihnen stehen verschiedene Informationsquellen zur Verfügung wie z.B. das System-Handbuch sowie diverse Video-Tutorials in unseren Video-Tutorials oder unserem YouTube-Channel.

Natürlich können Sie uns auch gerne jederzeit direkt kontaktieren. Die Kollegen stehen Ihnen unter Telefon 07474 692369 oder hotline@theben.de sehr gerne zur Verfügung.

Yes, if you have set VPN access accordingly on your mobile phone, you can access your system remotely using your phone at any time, regardless of whether you selected a fixed IP address or the DHCP setting.

Yes, you can – either via a VPN tunnel set up on the router or, since November 2019, via the Theben Cloud. For this, you need to register with the Theben Cloud, then you can access or view your system remotely wherever you are.

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